Refund policy

Refund Policy

1. No Physician Visit Due to Clinic: If a patient does not see a provider due to any issue from the clinic's side and through no fault of the patient, a full refund will be issued. Note: Most clinics have a waiting period of 1-2 weeks, but we strive to see patients within 3 days after making a payment. Not being seen on the first day does not qualify as a refundable event. Please be patient.

2. No-Show by Patient: If a patient has been scheduled to see a provider and a time slot was reserved but the patient does not show up, no refund will be issued. The clinic can issue you a credit which can be used for another visit.

3. Refunds After Physician Consultation: Once a patient has seen a provider, any request for a refund will not be honored.